1. Who We Are

GOSATÉ is operated by BAEMUI (배무이), a business registered in the Republic of Korea.

BAEMUI (배무이)
Representative: Kang Dongsu (강동수)
Address: 2F BAEMUI, 12, Mudeung-ro 307beon-gil, Dong-gu, Gwangju, Republic of Korea
Email: contact@gosate.kr
Phone: +82 10-8758-0995

2. Information We Collect

We collect only the information reasonably necessary to operate our website, process orders, provide customer service, manage business accounts, and communicate with you.

Information you provide directly

• Name, email address, phone number, billing address, shipping address, and account login information.
• Order details, product selections, sample requests, custom order details, project inquiries, and customer support messages.
• Payment-related information required to confirm and process your payment. Full card or payment credentials are processed by payment service providers, not stored directly by us.
• Newsletter subscription information, including your email address and consent status.

Business account information

If you apply for or use a business account, we may collect additional information such as company name, business registration number, representative or contact person details, business address, tax invoice information, project or trade information, and documents reasonably required to verify business eligibility. At this time, business account registration is primarily operated for Korean businesses.

Automatically collected information

When you use our website, we may collect technical information such as IP address, browser type, device information, log data, cookie identifiers, pages viewed, and the date and time of access. We currently do not use Google Analytics, Meta Pixel, Naver/Kakao advertising pixels, or similar advertising tracking tools.

3. How We Use Information

• To create and manage accounts and business accounts.
• To process orders, payments, samples, shipping, returns, replacements, refunds, and customer support.
• To manufacture and fulfill print-on-demand wallpaper orders through our production and fulfillment partners.
• To respond to inquiries, custom production requests, trade inquiries, and commercial project requests.
• To send newsletters and marketing communications where you have subscribed or consented.
• To maintain website security, prevent fraud, troubleshoot technical issues, and improve our services.
• To comply with legal, tax, accounting, e-commerce, consumer protection, and regulatory obligations.

4. Payments, Fulfillment, and Service Providers

We use third-party service providers to operate our website and provide our services. These providers may process personal information only as necessary for their services.

• Payment providers: PayPal, KG INICIS, KakaoPay, Naver Pay, and related payment processing services.
• Website and commerce infrastructure: WordPress, WooCommerce, Cafe24, and related hosting or technical service providers.
• Newsletter service: Stibee. Newsletter subscription and unsubscribe functions are handled through Stibee or our newsletter management process.
• Sample shipping: Korea Post / EMS and other applicable delivery carriers.
• Wallpaper production and dropshipping fulfillment: Fancy Walls / Monetic LTD or its affiliated fulfillment entities and delivery partners.

For full wallpaper roll orders, GOSATÉ may transfer the information required for production and delivery, such as recipient name, delivery address, phone number, email address, order details, product type, quantity, and shipping information, to Fancy Walls and its delivery partners.

5. International Transfers

Because we serve international customers and use overseas payment, newsletter, production, and shipping providers, your personal information may be transferred to or processed in countries outside your country of residence, including Korea, the European Union, the United States, and other countries where our service providers operate.

We take reasonable measures to ensure that such transfers are made only for legitimate business purposes, such as order fulfillment, payment processing, customer support, legal compliance, and newsletter delivery.

6. Legal Bases for Processing

Depending on your location and the nature of the processing, we process personal information on one or more of the following bases: performance of a contract, steps taken before entering into a contract, your consent, compliance with legal obligations, protection of our rights and security, and our legitimate interests in operating and improving our services.

7. Cookies

We use cookies and similar technologies necessary for site operation, account login, cart functionality, checkout, security, and basic service performance. We do not currently use advertising pixels or third-party analytics tools. If we introduce analytics or advertising tools in the future, this Policy will be updated accordingly.

8. Retention

We retain personal information only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. Order, payment, tax, accounting, consumer dispute, and e-commerce transaction records may be retained for the periods required under applicable Korean laws and regulations. Newsletter information is retained until you unsubscribe or request deletion, unless retention is required by law.

9. Your Rights

You may request access to, correction of, deletion of, suspension of processing of, or withdrawal of consent for your personal information, subject to applicable law and our legal retention obligations.

If you are located in the European Economic Area or the United Kingdom, you may also have rights to be informed, access your data, request rectification, request erasure, restrict processing, object to processing, request data portability, and lodge a complaint with a supervisory authority.

To exercise your rights, contact us at contact@gosate.kr. We may need to verify your identity before responding.

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

11. Children

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of 14 in Korea or under the age required for parental consent in the customer’s jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the updated date.